Shipping policy

Shipping Policy

At Genzio, we strive to deliver your orders quickly and securely throughout the United Arab Emirates.

We currently ship across all Emirates in the UAE.

A flat shipping fee of AED 20 applies to all orders.

The shipping fee will be displayed during checkout before payment.

Orders are processed within 24 hours of confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time: 0–2 Business Days

We work with reliable courier partners to ensure your order is delivered as quickly as possible.

Delivery times may vary slightly due to weather conditions, remote locations, public holidays, or courier delays.

Tracking details will be provided once your order has been dispatched (where applicable).

Cash on Delivery (COD) is available for eligible locations within the UAE.

WhatsApp: +971 52 918 1266